Smith & Wesson managed to fix my revolver.......after an age

[FP1201]

When I swapped the boot grips that came installed for the Houge grip I didn't observe any grease or debris. The fun was coated with thick oil as one would expect. As is my custom with new guns I hit tge whole piece with Hoppes and wiped every thing down then re-applied a thin coat of CLP, ballistol in this case.
I didn't notice tge strain screw not being very familiar with revolvers however I will check it once I get it back from S&W.
I did notice that the double action pull was pretty light and I remember thinking that tge hammer went forward without a ton of force behind it when I dry fired it. I dry fire guns, especially new ones, A LOT!
The thing that I don't quite understand is that with the .38s tge primer had only tge shallowest little nicks in the primer but the 357s had a pronounced divot to the point that I would have thought they should have went off. Well 5 of the 7 eventually did.
The .38s were MagTech, I assume that Brazilian primers are as hard as European ones. The 357s were Remington HTP SJHPs. I know domestic ammo typically has softer primers.
I told the shop that if this gun doses bot reliably fire ALL ammo WITHOUT moon clips I will want a full refund on it, I will then purchase a Python instead.
I sincerely hope that the L-Comp gets properly sorted however as that model rather tickles my fancy. I really wish S&W would get their act together, I find so many of their products appealing but I have lost confidence in the company.

The schmutz I'm concerned with would be inside: I don't recommend removing the side plate unless you know or are prepared to learn the hard way...taking the grip off and spraying up inside with carb/brake cleaner to flush the inside. just keep it away from the grips and off the sights.

Different Brands and even within those brands are "hard" and "Soft" Primers: Lee Reloading would warn against using Federal because they were soft and could go off using their feeding system. As far as the Rim thickness and diameter there shouldn't be more than a thousandths variance in any of them...they've made bazillions of them.

 

[Podmonkey]

Different Brands and even within those brands are "hard" and "Soft" Primers: Lee Reloading would warn against using Federal because they were soft and could go off using their feeding system. As far as the Rim thickness and diameter there shouldn't be more than a thousandths variance in any of them...they've made bazillions of them.

Yes but in comparison to American ammo European ammo on the whole has harder primers. I'm hoping such is also the case the the Brazilian MagTech and when my revolver comes back it will reliably shoot em all off.
I'm becoming increasingly irritated over this whole affair. Which isn't helping with my increasing irritation with things in general.

 

[kev74]

The arrow is pointing at the strain screw. It pushes against and tensions the hammer spring, a leaf spring that runs from the bottom of the grip frame to the hammer (not shown in the pic).

Its my understanding that the strain screw should be adjusted to be bottomed out at the factory.

It is sometimes loosened to give a lighter trigger pull, but this is like a bandaid, and the screw will likely move unless other measures are taken to secure it in place (loctite, etc.). The correct procedure would be to shorten the strain screw to give the desired spring tension and then bottom the screw out during assembly.

 

[Brawny71]

I had a lot of disappointment with S+W with new production and customer support. Old stuff still work well and is reliable. I no longer recommend new stuff. Way to many QC issues and slow walk to make things right for the customer. Shame. We need those old folks smoking Lucky Stripes answering the phones again.

 

[Podmonkey]

Well I just watched a video of a guy that bought a $3,500 Tommybuilt MP7 that functions like shit even after he sent it back for repair so I feel better that I at least didn't waste that much money. And I'm fairly confident S&W will be sending back a good gun as they did with my 340PD. So there's that

 

[Podmonkey]

View attachment 240821

The arrow is pointing at the strain screw. It pushes against and tensions the hammer spring, a leaf spring that runs from the bottom of the grip frame to the hammer (not shown in the pic).

Its my understanding that the strain screw should be adjusted to be bottomed out at the factory.

It is sometimes loosened to give a lighter trigger pull, but this is like a bandaid, and the screw will likely move unless other measures are taken to secure it in place (loctite, etc.). The correct procedure would be to shorten the strain screw to give the desired spring tension and then bottom the screw out during assembly.

Copy that, so it should be fully tightened. I don't need a super light DA pull, I look forward to working with a proper DA revolver trigger pull.

 

[S&W Fan]

I had a lot of disappointment with S+W with new production and customer support. Old stuff still work well and is reliable. I no longer recommend new stuff. Way to many QC issues and slow walk to make things right for the customer. Shame. We need those old folks smoking Lucky Stripes answering the phones again.

Sadly this is true and seemingly getting worse . As I’ve said in an earlier post, I have Never purchased a Brand New S&W revolver. All of my revolvers are late models and have come from the secondary market from other S & W aficionados.

 

[FP1201]

View attachment 240821

The arrow is pointing at the strain screw. It pushes against and tensions the hammer spring, a leaf spring that runs from the bottom of the grip frame to the hammer (not shown in the pic).

Its my understanding that the strain screw should be adjusted to be bottomed out at the factory.

It is sometimes loosened to give a lighter trigger pull, but this is like a bandaid, and the screw will likely move unless other measures are taken to secure it in place (loctite, etc.). The correct procedure would be to shorten the strain screw to give the desired spring tension and then bottom the screw out during assembly.

Thanks for the picture: says everything I was trying to articulate...should have done it from the start.

 

[Podmonkey]

I'm getting awful sick of this premium pay for shit quality because of shit pay for shit DEI workers. Makes you want to burn a CEO/POLITICIAN'S house down.

 

[kev74]

You hear stories from 30, 40 & 50 years ago of people buying brand new guns, then dropping them off at the gunsmith for a work over. Especially if they were being used for competition.

We've gotten spoiled in the last few years.

 

[Xae289]

Copy that, so it should be fully tightened. I don't need a super light DA pull, I look forward to working with a proper DA revolver trigger pull.

Yup, that strain screw should be fully tightened and part of your periodic maintenance should be to take off your grip and make sure the strain screw is tight.

And yea, corporate culture is leading to trash QC. Their bean-counters have figured out how many fucked guns they can get away with sending out vs how many people who get a fucked gun will actually bother to send it back to the factory. The fewer people send back fucked guns to the factory to demand they be made right, the more fucked guns the corporate cocksuckers will deem acceptable to sell. That's why I always strongly encourage people who have a gripe against a factory-fresh gun to send it back, make the company pay shipping both ways, and fix it on their dime.

 

[FP1201]

Yup, that strain screw should be fully tightened and part of your periodic maintenance should be to take off your grip and make sure the strain screw is tight.

And yea, corporate culture is leading to trash QC. Their bean-counters have figured out how many fucked guns they can get away with sending out vs how many people who get a fucked gun will actually bother to send it back to the factory. The fewer people send back fucked guns to the factory to demand they be made right, the more fucked guns the corporate cocksuckers will deem acceptable to sell. That's why I always strongly encourage people who have a gripe against a factory-fresh gun to send it back, make the company pay shipping both ways, and fix it on their dime.

I have a very close friend that worked for Remington in Ilion in QC/QAS/Inspection: You'd be astounded at how right you are...send 'em out, if one comes back we've already added an extra buck to the price to cover warranty, we'll send out another with an apology letter and sell the defective one again after we fix it (see W.I.P. guns) or destroy it.
Unless you're experienced in shipping firearms, most won't even try...sometime the end user can get replacement parts from the manufacturer, some makers will send "Call Tags" to have them picked up, Gunsmiths see a bulk of them, and the rest are either forgotten in the back of a closet or sold off the first chance they get.
On a slight tangent: Customer brought a S&W X-Frame into the shop with a missing front sight that "fell off" and I figured S&W would send a replacement and if they charged for it, it would be less than twenty bucks....well sir they sent one and it was sixty something dollars! WTF!!! and surprisingly, we didn't find any aftermarket replacements for it...Revolver was only a few years old (if that) and being .500S&W sure as hell wasn't shot a lot.

 

[Xae289]

I have a very close friend that worked for Remington in Ilion in QC/QAS/Inspection: You'd be astounded at how right you are...send 'em out, if one comes back we've already added an extra buck to the price to cover warranty, we'll send out another with an apology letter and sell the defective one again after we fix it (see W.I.P. guns) or destroy it.
Unless you're experienced in shipping firearms, most won't even try...sometime the end user can get replacement parts from the manufacturer, some makers will send "Call Tags" to have them picked up, Gunsmiths see a bulk of them, and the rest are either forgotten in the back of a closet or sold off the first chance they get.
On a slight tangent: Customer brought a S&W X-Frame into the shop with a missing front sight that "fell off" and I figured S&W would send a replacement and if they charged for it, it would be less than twenty bucks....well sir they sent one and it was sixty something dollars! WTF!!! and surprisingly, we didn't find any aftermarket replacements for it...Revolver was only a few years old (if that) and being .500S&W sure as hell wasn't shot a lot.

I wouldn't be astounded at all. I worked for Kimber and saw for myself what your friend saw at Remington. I'm sure those sheisty practices are common throughout all the big names in the industry.

 

[Vapor]

I don't know...


I bought a PSA dagger for $275 and it's run like a stug pig for 500 rounds. I never cleaned it or let it "break in". I ran mixed mags and dirty crap Winchester ammo in it.


I feel like a gun more expensive should work just as well...

 

[FP1201]

I don't know...


I bought a PSA dagger for $275 and it's run like a stug pig for 500 rounds. I never cleaned it or let it "break in". I ran mixed mags and dirty crap Winchester ammo in it.


I feel like a gun more expensive should work just as well...

"Expensive" guns often started out that way due to high quality and reliability from skilled builders, which makes for a respected Brand name and demand for product; increased demands call for more people making more guns, but without that skill and quality assurance, the product slips while they continue to ride the brand name while reaping the profits from high prices and cheaper labor, and again if something is returned they usually make it right...I seen countless guns that were returned only to be told "nothing's wrong" or we made a half-assed repair, while never truly correcting the issue.

 

[Jcp123]

I didn't realize they were moving to Tennessee. That explains a lot. Same with Kimber moving down to Alabama. They made the biggest portion of the move out of Yonkers from 2019-2021. I tell people to be cautious buying Kimbers from the past few years and generally advise against buying any sight-unseen.

My Pa had a Kimber made right in the middle of that move. Didn’t notice where it was made, but it was an excellent pistol.

Can’t speak for new Smitty revolvers, mine is IIRC a 1987 manufactured one. It is sweet as is - not fancy, but beautiful bluing and a better trigger than almost any factory one I’ve shot on anything. OK I don’t love the DA pull but it is full of feedback which I appreciate just the same. Shame that the company which basically is synonymous with revolvers isn’t putting together good ones anymore. I don’t understand how you can ship something which won’t even bust the primers properly.

 

[Deplorable Me]

Idk man my Ruger SP101, GP100, Blackhawk and super Blackhawk all just seem to work no matter what I put in them. Maybe S&W could take some notes from Ruger. Granted my M350 works flawlessly as well so maybe S&W is learning?

I bought an early 7 shot GP100 and all 7 rounds wouldn't fit in the cylinder. I told Ruger I wanted a 6 shot back. They accommodated me. My GP100s and SP 101, 6 and 5 shot have never let me down.

 

[fresch]

It is a % game of cost to rework profits. Played by every manufacturer, insurance co..

 

[Bustedknees]

New production, deep blued Colt Pythons are featured on this months American Rifleman.

 

[Podmonkey]

New production, deep blued Colt Pythons are featured on this months American Rifleman.

I think the new Pythons are actually good guns since they worked the initial kinks out. The blueing on them is beautiful.

 

[dsdmmat]

New production, deep blued Colt Pythons are featured on this months American Rifleman.

I was actually thinking of getting one of them. However, I do like the 629/29 Dirty Harry made famous. Decisions Decisions

 

[Bustedknees]

I was actually thinking of getting one of them. However, I do like the 629/29 Dirty Harry made famous. Decisions Decisions

That downsizing is still going well ha..

 

[Podmonkey]

S&W still has it. I let the customer service rep know that I will be cussing them out daily, as I did today, until it is returned to me IN FULL WORKING CONDITION.

 

[m1a_scoutguy]

That sucks to spend that kind of $$$ and get a lemon, there's no reason for it. I'm only a sample of 1 but I bought a new S&W 627 8 shot in the Spring/early Summer and it's been great so far. I put 80+ rds through it today with 0 issues. I used both moon clips & speed loaders and just hand-loaded, all ran perfectly. I'm sure they will but I hope they get it together for you "soon"!

 

[S&W Fan]

Did you get your revolver back yet ??

 

[Podmonkey]

I figured our what was going on. Seems like they had it repaired in short order bur what I have been waiting on was that I asked for a fiber optic front post to be put on for my trouble. Performance Center work is on a 6 month backlog right now so I said to forget replacing the front sight and just send it back ASAP if it is otherwise straightened out. S&W agreed and I assume it will be shipped out any day now.
I just hope it is GTG. If it is I MIGHT go forward with further S&W purchases. Like one of those new M&P Carry Comp models.

 

[fresch]

Typical,
You have paid, so to the back of the line with you! They have new orders to fill first.
If that isn't the reason than S&W is making crap again.

 

[Koz]

I might or might not have a pile of S&Ws revolvers. With the exception of a newer 442 with Crimson Trace laser scales I often carry, none have a lock or mim parts. As appealing as the new Smiths look, give me an old one that was properly cared for and they will run flawlessly for a lifetime and well beyond. You can own a great M27-2 for around the same price as a new 586. Not to knock the 586, but for me there is no comparison. I haven't had too many interactions with the folks at S&W, but I've never had an issue with either their CS or their shop work. Maybe I'm just lucky.
All that said, my bug out and woods gun is a 70's, 4" Ruger stainless Security Six. It checks all of the right boxes.

 

[Podmonkey]

Got a call from my ever helpful LGS that S&W will be shipping my ostensibly repaired revolver back to them very shortly so I should be able to report on its status aoon

 

[fresch]

I might or might not have a pile of S&Ws revolvers. With the exception of a newer 442 with Crimson Trace laser scales I often carry, none have a lock or mim parts. As appealing as the new Smiths look, give me an old one that was properly cared for and they will run flawlessly for a lifetime and well beyond. You can own a great M27-2 for around the same price as a new 586. Not to knock the 586, but for me there is no comparison. I haven't had too many interactions with the folks at S&W, but I've never had an issue with either their CS or their shop work. Maybe I'm just lucky.
All that said, my bug out and woods gun is a 70's, 4" Ruger stainless Security Six. It checks all of the right boxes.

Pod,
hope the Smith smithy did a good job and you get that sight change as a surprise.

The
Ruger sec six, great shooter, nice size and weight.